Private Borehole Owner Hotline


Domestic Boreholes is A division of Environmental Drilling & Remediation Services. We have created the Private Borehole Owner Hotline as a value-adding service to help household borehole owners find the answers and resources to address questions and issues related to water borehole construction and maintenance. We also provide advice and services related to water quality and groundwater protection.

You are welcome to contact us on the hotline from 8am to 5pm, Mondays to Fridays, except on public holidays. To call the hotline, simply dial 010-596-1000 for a friendly and knowledgeable consultant to answer any questions or concerns that you may have. We look forward to hearing from you!

What is the first step in getting a borehole?

When you approach us for borehole drilling on your property, the first step is for us to prepare and send you a personalised information pack filled with all the information you need. Our consultants will talk you through the entire pack to ensure that the process goes smoothly, and to determine that a borehole is in fact appropriate for your needs.

We offer a professional service, with no shortcuts or quick fixes. Feel free to provide us with your contact details, and we will be in contact shortly!

Why should you invest in a borehole?

There are many reasons why residential homeowners choose to invest in borehole drilling on their properties. When you own your water supply, you own your destiny. With a borehole you say goodbye to frustrating water cuts, municipal disruptions and water rationing during times of drought!

With a borehole on your property, you will save money every day. Water independence from municipal sources is another big reason behind boreholes’ popularity in South Africa.

In most areas throughout South Africa, there are no local water authority restrictions on the use of groundwater for domestic use. Some areas underlain by dolomitic lithologies however, do feature restrictions – Irene for example

When you invest in a borehole for your property, it also allows you to enjoy cultivating a beautiful garden for less, and also keep the garden beautifully green and luscious in a Drought.

Boreholes also offer greater water security and add tangible value to your property.

Dawie Malan, head of strategic stakeholder engagement for Absa Home Loans, recently disclosed to radio 702’s The Money Show that, according to global property trends, alternative energy sources and electricity and water self-sufficiency, such as the use of boreholes, were becoming more important factors than pools or staff accommodation.

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