Frequently Asked Questions

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Q: Where Does Borehole Water Come From?

A: Water from rain and rivers seeps through layers of rock to underground areas. Water layers of rock or clay separate and confine underground water bodies at different depths, in different areas. These areas are called aquifers.

Hard rock aquifers – such as those found in Gauteng and Pretoria – can have their aquifer yield enhanced by natural fracturing. Groundwater is stored and transported in interconnected and naturally occurring fractures within the rock. Boreholes are drilled into a network of fractures that yield water.

Q: Is Borehole Water Safe to Drink?

A: The short answer is a resounding YES! All spring and most bottled water is derived from the ground, while both spring and bottled water sources pump water from boreholes, which is drilled by EDRS. 64% of South Africans survive on groundwater. If you are going to drink from this water source, we always advise to have it analysed at a water lab just to make 100% sure that it is fit for consumption. A simple SANS-241 test will confirm if the water is potable or not.

Q: How Can Borehole Water Become Contaminated?

A: Just like rivers, water in aquifers can flow in a particular direction as it moves through the ground. It can dissolve chemicals or minerals, and transport micro-organisms and pesticides. Groundwater pollution is a serious problem and can occur when man-made products, such as fuel, oil, fertiliser and chemicals, get into the groundwater and cause it to become unsafe for human consumption.

Q: Are All Borehole Water Contaminants a Health Risk?

A: Some contaminants are simply a nuisance, as they can cause stain, smell and discoloration. An example of this is in some metropolitan areas where iron oxide leaches out of the soil and causes a red brown stain on walls and footpaths. There are other examples, such as arsenic, nitrate and pesticides, that are real health concerns, especially if the water is used for watering vegetation or for human consumption.

Q: What is the Best Way to Use Borehole Water?

A: The best way to use borehole water is with respect and to use it sparingly, allowing the resource to serve you for as long as possible. It is always advisable to have borehole water tested by a reputable laboratory prior to consumption or for use in food preparation and cooking. Have it treated if necessary and ensure the safety of all users.

Q: Can I Tell if My Borehole Water is Contaminated?
A: It isn’t always possible for you to tell if the water is contaminated, which is why you should invest in having it tested. However, there are a few signs of potential trouble, including:

  • An upset stomach;
  • A low pH (acid water);
  • A petrol or chemical smell;
  • Soap suds around sprinkler outlets;
  • Unusual smell or odours of the water; and
  • A change in water colour, or when plants are dying or wilting.
Q: Can I Test My Garden Borehole Water?

A: It is possible to do a simple pH (acidity) test by using either a swimming pool test kit or pH test strips. However, you are always advised to seek professional advice and reliable, independent testing services from a reputable laboratory.

Q: Do I Need to Treat My Garden Borehole Water?

A: It isn’t usually required to treat your borehole water, providing it:

  • Offers a pH greater than 5;
  • Is odourless and colourless;
  • The turbid water can be filtered to sparkling clarity; and
  • The chemical analyses report says that it is fit for human consumption.
Q: Can I Connect My Borehole Water to My Home Drinking Water Supply?

A: This is possible, however, a back flow prevention device must be fitted, otherwise you could end up pumping your water into the municipal line, and vice versa. Any connection to the scheme supply should be performed by a qualified person.

Q: Do I need Approval to Install a Borehole?

A: In most areas in Gauteng you don’t require permission to install a borehole. However, you may contact us for clarification on our HOTLINE: 010 596 1000.

Q: How Much Water Can I Expect From a Well?

A: Most wells that we drill can supply more water than the customer requires. Contact us for more information on what you can expect from your location.

Q: Is Well Water Safe to Drink?

A: Yes! Well water is usually the safest source of drinking water available.

Q: How Long Does it Take to Get the Well Drilled?

A: Our workload varies from one project to another. Give us a call and we will happily discuss our lead time.

Q: How Much Space is required to Drill a Well?

A: Our equipment setup varies on the layout of your property, trees, walkways and driveways, etc. When you are ready to schedule the project, we will meet with you onsite before a rig is dispatched, in order to provide you with all the information that you need.

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